Support

Contact: asilverstein@silverbackbiz.com — we aim to reply within a few working days. Please include your device model, OS version and the app version (listed on the app’s App Store or Google Play page).

Frequently asked questions

How do I play? Steer with the D-pad below the playfield (or swipes, if you switch to them in Settings). Eat food to grow one segment and score one point. Hitting a wall or your own body ends the run. The pace increases as your score climbs.

Can I move or flip the D-pad? Yes. In Settings you can mirror it for left- or right-handed play and drag it to the position you prefer. Your layout is remembered.

What is the continue? Once per run, after you die, you may watch an optional video to continue. The game rewinds a few moves to a safe position and play resumes. If no video is available, the death screen says why in one line and Play Again is always available.

I bought “Remove ads” — how do I restore it on a new device? Open Settings → Restore purchases while signed in to the same App Store or Google Play account you bought it with. No separate account is needed.

What does “Remove ads” include? It removes all advertising from the app, permanently, as the app exists today. You keep the once-per-run continue, without an ad. It does not include future content or themes and does not guarantee compatibility with future operating-system versions.

How do I unlock themes? By playing. Most themes unlock after a number of games played; a few unlock at high-score milestones. Themes change the look, food and sound — never the rules.

Do I need to sign in to Game Center or Google Play Games? No. Sign-in is optional and only needed for leaderboards and achievements. The game plays fully without it.

How do I change my privacy or ad-consent choices? Where a consent choice applies, open Settings → Privacy options. See the privacy policy for details.

Is my progress backed up? Progress is stored on your device. It survives app updates; whether it survives a device change depends on your device’s own backup.